Terms and Conditions
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE OR SERVICES.
By accessing or using the site or services, you signify your unconditional acceptance of the terms and conditions outlined in this agreement. If you do not agree with these terms and conditions, do not access or use the site or services. If you place an order for any product or service through Verde Light Concepts Pte Ltd, your acceptance is expressly conditioned upon your assent to all terms and conditions of this agreement.
Privacy & Policy
Acceptance of Terms: By accessing and using Verde Light, you agree to comply with and be bound by these Terms, our Privacy Policy, and any additional guidelines or rules posted on specific sections of the website.
Changes to Terms: Verde Light reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes your agreement to follow and be bound by the modified Terms. We encourage you to review these Terms periodically for updates.
Use of the Website:
- You agree to use Verde Light only for lawful purposes and in a manner that does not infringe upon or restrict others’ use and enjoyment of the website.
- You agree not to engage in conduct that could damage, disable, overburden, or impair the website, its servers, or networks connected to the website.
User Accounts:
- To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it as needed.
- You are responsible for safeguarding your password and agree not to disclose it to any third party. Notify Verde Light immediately of any unauthorized use of your account.
Intellectual Property Rights:
- All content on Verde Light, including text, graphics, logos, images, and software, is owned by Verde Light or its content suppliers and is protected by copyright laws.
- You may not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, or transmit any material from our site without prior written consent from Verde Light.
Product Information:
- Verde Light strives to provide accurate product information, including descriptions, pricing, and availability. However, we do not guarantee that product descriptions or other content are error-free, complete, or current.
- We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.
Order Acceptance and Cancellation:
- We reserve the right to refuse or cancel any order for reasons including product availability, errors in product or pricing information, or suspected fraudulent activity.
- If we cancel an order after charging you, we will refund the charged amount.
Links to Third-Party Websites:
- Verde Light may contain links to third-party websites not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of these websites.
- You agree that Verde Light is not responsible or liable for any damage or loss caused by or in connection with the use of or reliance on any third-party content, goods, or services.
Limitation of Liability:
- To the fullest extent permitted by law, Verde Light shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, goodwill, use, data, or other intangible losses arising out of or related to your use or inability to use the website or services.
Indemnification:
- You agree to indemnify, defend, and hold harmless Verde Light, its officers, directors, employees, agents, and third parties from any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of or inability to use the website or services, any user postings made by you, or your violation of these Terms.
Terms & Conditions
- Agreement: These terms form the entire agreement between Verde Light and the customer. Any changes must be agreed upon in writing and signed by Verde Light. Other terms or conditions are excluded unless stated otherwise.
- Sale and Delivery: Goods are sold “as-is” with risk passing to the customer once they leave our warehouse or installation site. Delivery costs and arrangements are the customer’s responsibility. An additional delivery charge will apply if a second trip is required due to the customer not keeping their appointment or other issues. Delivery and installation dates and times are approximate and without obligation. Verde Light is not liable for delays caused by circumstances beyond our control.
- Liability for Delays: Verde Light is not liable for delays caused by the customer or due to factors beyond our control. Extra charges for delayed delivery or inability to deliver will be the customer’s responsibility. No cancellation of orders due to delays is permitted.
- Returns, Exchanges, and Storage: Goods ordered and/or sold are non-exchangeable and non-returnable. Returns or delivery deferrals require written consent from Verde Light and may incur charges. If the customer fails to accept delivery or if Verde Light cannot effect delivery, Verde Light may store the goods at the customer’s expense or terminate the contract. Unclaimed merchandise not picked up within 90 days will be voided, and the deposit may be forfeited.
- Inspection and Claims: Customers must inspect goods upon receipt. Any damage or complaints must be reported within 3 days. No claims for breakages, shortages, or damages will be entertained after this period. For “special offer” items, inspection before purchase is assumed, and these items are non-returnable.
- Ownership: Title to the goods remains with Verde Light until full payment is received. If payment is not made or if a cheque fails to clear, Verde Light retains ownership of the goods.
- Pricing and Payment: Prices are as stated on the invoice. All payments are in Singapore Dollars. Goods and Services Tax (if applicable) is the customer’s responsibility. Deposits are non-refundable.
- Refunds: Orders are final. Deposits are non-refundable. Refunds may be issued at our discretion with a 10% administrative charge and 3% credit card fee (if applicable).
- Forfeiture and Resale: Failure to comply with terms may result in forfeiture of deposits and resale of goods by Verde Light. Any losses or gains from resale are the customer’s responsibility.
- Liability: Verde Light is not liable for any injuries, damages, or consequential losses related to the goods or their installation. We are not responsible for faults or issues caused by our recommended contractors during installation.
- Customer Responsibilities: It is the customer’s responsibility to verify the condition and working order of all fittings after installation. Unless otherwise noted, satisfaction is assumed once the electrician leaves the premises. Alterations to confirmed orders will incur extra costs, which are the customer’s responsibility.
- Governing Law: These terms are governed by Singapore law.
- Rights and Remedies: Verde Light’s rights under any contract are not affected by other rights or remedies.
- Third-Party Rights: No third parties have rights to enforce any terms under the Contracts (Rights of Third Parties) Act 1999.